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Back to the Basics | Post #12

  • 18 hours ago
  • 1 min read

Author: Luiza Rey

Legal slowdowns are rarely caused by complexity. They’re caused by unclear decisions.

When deals stall or projects drag, the instinct is to blame “legal complexity.”


A stressed legal professional sitting at a desk while multiple colleagues point at different clauses on a printed contract, illustrating legal decision ambiguity and workflow friction.

But most delays don’t come from the law itself.


They come from uncertainty around three basic questions:


1️⃣ What level of risk is acceptable?

2️⃣ Who is authorized to accept it?

3️⃣ When does an issue require escalation?


When those answers aren’t clear, friction appears.


Emails multiply. Approvals loop. The same clause gets reviewed three times by three different people.


Not because the issue is complex, but because the decision framework is missing.


Real Example


A scale up negotiating enterprise SaaS contracts required legal review for every deviation from its template.


A junior legal associate holding a tablet with a marked-up contract, interrupting a busy General Counsel on a video call, representing unnecessary escalation in corporate legal departments.

But no one had defined:


  • Which clauses were “non negotiable”

  • Which risks sales could accept

  • Which thresholds required GC approval


Result?


Small concessions escalated unnecessarily. Strategic risks were accepted inconsistently. Legal was blamed for delays it didn’t create.


Once the company implemented a simple risk matrix and authority table, turnaround times dropped, without hiring a single additional lawyer.


The Fix


High performing legal teams don’t scale by reviewing more.


A confident General Counsel and a Head of Sales looking at a digital Legal Risk Matrix and Authority Table on a large screen, representing structured decision pathways and legal alignment.

They scale by structuring decision pathways:


✅ Define acceptable risk levels.

✅ Align legal standards with business authority.

✅ Create clear escalation triggers.

✅ Document who can approve what, and up to which threshold.


When that exists:


  • Teams move faster.

  • Legal becomes strategic.

  • Risk acceptance becomes consistent instead of situational.


Legal scale is not achieved by increasing review capacity.


It is achieved by reducing decision ambiguity.


By Luiza Castro Rey

 

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